Email Us

After-Sale Services

Q How can I follow my order's progress?
A.

Our sales rep will update the progress from time to time, so that you can know the progress in time.

Q What I find quality or quantity problem after receiving delivery?
A.

Although our QC will reduce the possibility of such issues to a very low chance, if it really happens, you may kindly inform us the quantity discrepancy within 30 days , and quality issues within 6 months after reception. We will compensate quickly after confirmation.


Q Can we get certificate such as MTC or COC?
A.

That's for sure, we will provide necessary certificate for customer's customs declaration at their own countries.


Q Our end user is a project contractor, if they want to technical documents such as drawings or , can you provide them to us?
A.

Yes, our techniqal team would be very glad to provide our support, not only documents.


Related Pipe News
  • How to Choose the Right ASME Flange? How to Choose the Right ASME Flange? Sep 21,2023 ASME flanges, a type of components, can be used with gaskets and bolts in piping systems and can be used for connections between pipe ends or between two devices. There are many types of ASME flanges,...
  • What to Consider When Connecting the ASME Flange? What to Consider When Connecting the ASME Flange? Sep 06,2023 IntroductionASME flange, also known as ASME flange disk, is a connecting component widely used in various mechanical equipment and pipe connections. The name "ASME flange" originated from th...
  • What Are the Functions of the ASME Flange? What Are the Functions of the ASME Flange? Aug 22,2023 ASME flange, I believe everyone is familiar with, and also knows that it is an indispensable component in the pipeline system, occupying an unshakable important position in the entire pipeline system....